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Privacy Policy

Information We Collect

At Terra Vein, we collect personal information to provide a seamless and refined experience for our clients. Collected information includes:

  • Full name
  • Contact details (email address, phone number)
  • Billing and delivery information
  • Project details and product preferences
  • Website usage data (via cookies and analytics tools)

Information is gathered when customers submit inquiries, place orders, subscribe to updates, or interact with the website. We only collect information that is relevant and necessary to serve you better.

How We Use Your Information

Your information is used strictly to enhance your experience with Terra Vein, including to:

  • Process orders and arrange delivery
  • Respond to inquiries and consultation requests
  • Provide product recommendations
  • Improve website and customer service
  • Send updates on collections, launches, or events (if opted in)

Terra Vein does not sell, rent, or trade your personal information to third parties. Data handling follows applicable data protection regulations.

Data Protection & Your Rights

Terra Vein implements security measures to protect your data. You have the right to:

  • Request access to personal data
  • Correct inaccurate information
  • Withdraw marketing consent
  • Request data deletion (subject to legal/contractual obligations)

Privacy requests should be directed to hello@terravein.com.